General Questions

1. What are the delivery times for Beauty 90 products? We usually ship orders within 2-5 business days. Delivery times may vary depending on your location.
   
   
2. What are the delivery costs for Beauty 90 orders? Delivery costs depend on the amount of your order and your location. We offer free delivery on orders over a certain amount, specified during your purchase.
   
   
3. Can I return a product if I am not satisfied? Yes, we accept returns within 30 days of receiving your order. The product must be in its original and unused condition.
   
   
4. How can I track my order? Once your order has been shipped, you will receive an email containing a tracking number and a link to track your package online.
   
   
5. Are Beauty 90 products tested on animals? No, all our products are cruelty-free and are not tested on animals.
   
   
6. Are Beauty 90 products vegan? Yes, a large part of our product range is vegan. Please see specific product descriptions for details.
   
   
7. How can I contact Beauty 90 customer service? You can contact us via our online form or by email at customerservice@beauty90.com . Our team is available to answer all your questions.
   
   
8. Do you offer free samples? Yes, we often include free samples in orders to allow our customers to discover new products.
   
   
9. Can I modify my order after placing it? If your order has not yet been shipped, you can contact us to make changes. Once shipped, we cannot modify the order.
   
   
10. What are your payment options? We accept multiple payment methods, including credit cards, PayPal, and other secure online payment services.
    
    
11. How can I benefit from your offers and promotions? Subscribe to our newsletter and follow us on social networks to be informed of our latest offers and promotions.
    
    
12. What should I do if I receive a damaged or defective product? If you receive a damaged or defective product, please contact us immediately with photos of the product and packaging. We will send you a replacement or refund depending on your preference.
    
    

Product Questions

1. What are the main ingredients of the 20% Vitamin C Radiance & Firming Serum? This serum contains a high concentration of vitamin C, known for its brightening and firming properties, as well as other antioxidants to protect and revitalize the skin.
   
   
2. How to use After-Sun Repair Jelly? Apply the jelly generously to clean skin after exposure to the sun. Massage gently until completely absorbed to soothe and hydrate the skin.
   
   
3. Is Active Repair Eye Contour Treatment suitable for sensitive skin? Yes, this treatment is specially formulated to be gentle and soothing, even for the most sensitive skin.
   
   
4. What is the difference between the Botanical Radiance Essence and the Radiance & Firming Serum? Botanical Radiance Essence is a lightweight lotion that hydrates and prepares skin to absorb serums and creams. The Radiance & Firmness Serum is more concentrated and specifically targets the radiance and firmness of the skin.
   
   
5. How to use the Gentle Makeup Remover Headband? Use the headband to hold your hair back while you apply and rinse out your skincare products. It is soft and easy to wash.
   
   
6. Is SPF50+ Body Sun Cream water resistant? Yes, this sunscreen provides water-resistant protection, ideal for outdoor activities.
   
   
7. How much Gentle Exfoliating Powder should I use? Use a small amount, about a teaspoon, and mix it with water or a mild cleanser to gently exfoliate your face.
   
   
8. Is Vegan Moisturizing Shampoo suitable for colored hair? Yes, this shampoo is formulated to be gentle and hydrating, making it suitable for color-treated hair.